Collection Process

Acenna Technology Solutions pvt Ltd is hiring a Collection Process in Airoli, Mumbai. The pay goes up to ₹26,800/month. The team is filling 30 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, Active listening, Hindi and English and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Pay and perks

Compensation: ₹20,500 – ₹26,800 per month.

Roles and responsibilities

As a Collection Process, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Acenna Technology Solutions pvt Ltd.