Credit Collection Executive(Telecal...

A new Credit Collection Executive(Telecal... role is open at Acenna Technology Solutions pvt Ltd, Airoli, Mumbai. No experience? You can still apply. There are 30 open positions. The pay goes up to ₹24,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Compensation

Compensation: ₹19,000 – ₹24,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.

Candidate profile

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, Verbal communication, Active listening and Hindi and English
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site

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