Dra Certified Collection Executive ...

A new Dra Certified Collection Executive ... role is open at Acenna Technology Solutions pvt Ltd, Airoli, Mumbai. The team is filling 30 vacancies. You can earn up to ₹24,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹19,000 – ₹24,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Eligibility

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Hindi and English, CRM tools, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Acenna Technology Solutions pvt Ltd.