Dra Collection Caller

Join Acenna Technology Solutions pvt Ltd as a Dra Collection Caller in Airoli, Mumbai. You can earn up to ₹24,000/month. There are 30 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

As a Dra Collection Caller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Hindi and English, Complaint handling, CRM tools and Typing speed
• Basic English
• Freshers can apply
• You are polite and patient

What you get

Compensation: ₹19,000 – ₹24,000 per month.

Job details

• Location: Airoli, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Acenna Technology Solutions pvt Ltd reviews applications regularly.