Dra Collection Specialist(Telecalle...

Acenna Technology Solutions pvt Ltd has an opening for a Dra Collection Specialist(Telecalle... based in Airoli, Mumbai. You can earn up to ₹24,000/month. There are 30 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.

Salary and benefits

The salary for this role is ₹19,000 – ₹24,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, CRM tools, Verbal communication, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Acenna Technology Solutions pvt Ltd.