Fresher

Acenna Technology Solutions Pvt Ltd has an opening for a Fresher based in Airoli, Mumbai. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹12,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Typing speed, CRM tools and Hindi and English
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Acenna Technology Solutions Pvt Ltd.