Hard Collection Executive(Telecalli...

Acenna Technology Solutions pvt Ltd is hiring a Hard Collection Executive(Telecalli... in Airoli, Mumbai. Freshers can apply. The pay goes up to ₹24,000/month. There are 30 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Skills: CRM tools, Verbal communication, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and polite

Salary

You will be paid ₹19,000 – ₹24,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Acenna Technology Solutions pvt Ltd.