Loan Collection Telecaller

Acenna Technology Solutions pvt Ltd has an opening for a Loan Collection Telecaller based in Airoli, Mumbai. Salary is up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Verbal communication, CRM tools, Active listening, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Acenna Technology Solutions pvt Ltd today.