Loan Collection Telecaller

Acenna Technology Solutions pvt Ltd is looking for a Loan Collection Telecaller to join its team in Airoli, Mumbai. Salary is up to ₹20,500/month. The team is filling 30 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Verbal communication, Typing speed, Hindi and English and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

As a Loan Collection Telecaller, your work will include:

• Identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹16,000 – ₹20,500 per month.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Acenna Technology Solutions pvt Ltd.