Loan Recovery Specialist Telecolle...

Acenna Technology Solutions pvt Ltd has an opening for a Loan Recovery Specialist Telecolle... based in Airoli, Mumbai. There are 30 open positions. You can earn up to ₹24,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹19,000 – ₹24,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: CRM tools, Active listening, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Acenna Technology Solutions pvt Ltd today.