Loan Recovery Telecaller (Dra)

A new Loan Recovery Telecaller (Dra) role is open at Acenna Technology Solutions pvt Ltd, Airoli, Mumbai. No experience? You can still apply. There are 30 open positions. Salary is up to ₹24,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you will do

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Complaint handling, Active listening, Typing speed
• Basic English
• Freshers can apply

What you get

Salary: ₹19,000 – ₹24,000 per month, based on skills and experience.

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Acenna Technology Solutions pvt Ltd.