Recovery Executive (Telecalling)

Acenna Technology Solutions pvt Ltd wants to bring on a Recovery Executive (Telecalling) for its Airoli, Mumbai team. You can earn up to ₹24,000/month. There are 30 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹19,000 – ₹24,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Active listening, Complaint handling, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Acenna Technology Solutions pvt Ltd. It takes less than a minute.