Telecaller Collections

Acenna Technology Solutions pvt Ltd has an opening for a Telecaller Collections based in Airoli, Mumbai. There are 30 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

Here is what a typical day looks like:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• Below 10th or equivalent
• Skills: Verbal communication, Typing speed, Complaint handling, Hindi and English
• No English required
• 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Acenna Technology Solutions pvt Ltd.