Telecollection Executive Emi & Loa...

Acenna Technology Solutions pvt Ltd wants to bring on a Telecollection Executive Emi & Loa... for its Airoli, Mumbai team. The team is filling 30 vacancies. You can earn up to ₹24,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹19,000 – ₹24,000 per month.

Roles and responsibilities

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Complaint handling, Hindi and English and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Job details

• Location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Acenna Technology Solutions pvt Ltd today.