Telecollection

Start your next role as a Telecollection with Acenna Technology Solutions pvt Ltd in Airoli, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹26,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Verbal communication, Complaint handling, Typing speed, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Pay and perks

Salary: ₹18,000 – ₹26,000 per month, based on skills and experience.

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Acenna Technology Solutions pvt Ltd.