Healthcare Caller

Start your next role as a Healthcare Caller with Acmacorp Solutions Private Limited in Mira Road East, Mumbai. The team is filling 10 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Handle Inbound And Outbound Customer Support Calls Professionallyresolve Customer Queries, Complaints, And Requests In A Timely Mannerprovide Accurate Information About Products/Servicesmaintain And Update Customer Records In Crm Systemsfollow Up With Customers To Ensure Issue Resolutionescalate Complex Issues To The Concerned Department When. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marathi and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

Salary and benefits

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Mira Road East, Mumbai, Maharashtra
• Job type: Full time
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

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