Operations Head

Looking for an Operations Head role in Kalyan, Mumbai? Acme India Microsys Pvt Ltd is hiring now. Salary is up to ₹40,000/month. 4 candidates will be hired for this role.

In the employer’s words

Visit To Sdm Office( Skill Development Mission) Or Department'S Or Council Or Companies, Handling Issues, Team Handling. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Compensation

The salary for this role is ₹20,000 – ₹40,000 per month.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

Position details

• Job location: Kalyan, Mumbai, Maharashtra
• Openings: 4
• Job type: Full time
• Interview: 12:00 PM - 5:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Acme India Microsys Pvt Ltd.