Operations Supervisor

ACPL Transport PONDA wants to bring on an Operations Supervisor for its Ponda team. The pay goes up to ₹17,000/month. Great for first-time job seekers.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Pay and perks

Compensation: ₹17,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Active listening, Typing speed, Hindi and English, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• You are patient and customer-first

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Ponda
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — ACPL Transport PONDA reviews applications regularly.