Customer Relationship Executive - T...

Active Sales Private Limited is looking for a Customer Relationship Executive - T... to join its team in Grant Road East, Mumbai. The pay goes up to ₹22,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Hindi, English

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What you get

Salary: ₹20,000 – ₹22,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Tamil, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Hindi, English
• You are customer-first and patient

Position details

• Work location: Grant Road East, Mumbai, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:30 AM - 07:30 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Active Sales Private Limited.