Customer Care Associate

Actualresource Manpower(Opc) Pvt. Ltd. is hiring a Customer Care Associate in HSR Layout Sector 6, Bengaluru. There are 29 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Shift : Rotational Shifts Working : 6 Days A Week Week Off : 1 Rotational Off. Type : Inbound, Domestic | Languages : Hindi, English

Salary

Compensation: ₹12,000 – ₹18,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• You are customer-first and patient

Quick facts

• Location: HSR Layout Sector 6, Bengaluru, Karnataka
• Job type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 29
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Actualresource Manpower(Opc) Pvt. Ltd.. It takes less than a minute.