Customer Care Executive

Looking for a Customer Care Executive role in Shakti Nagar, Delhi? Actualresource Manpower(Opc) Pvt. Ltd. is hiring now. The team is filling 10 vacancies. Salary is up to ₹16,000/month. No experience? You can still apply.

Employer’s description

" Can Communicate In Hindi And English Both. Experience In Outbound Tele Calling / Tele Sales / Lead Generation. Lead Generation Process Outbound Tele Calling Exposure Is Preferable. Must Have Worked On Dialer.". Type : Outbound, Domestic, Sales | Languages : English

Pay and perks

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Your responsibilities

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: English
• You are patient and customer-first

Job details

• Job location: Shakti Nagar, Delhi, Delhi
• Vacancies: 10
• Work mode: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Actualresource Manpower(Opc) Pvt. Ltd..