Customer Care Executive

Nimbus Ites Limited Company has an opening for a Customer Care Executive based in Sector 63 - Noida, Delhi. There are 5 open positions. Salary is up to ₹25,000/month.

Employer’s description

Customer Service. 1 - 2 Years Experience Compulsory. | Type : Inbound

Pay and perks

Compensation: ₹18,500 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Someone calm under pressure and polite

Key responsibilities

As a Customer Care Executive, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.

Job at a glance

• Location: Sector 63 - Noida, Delhi, Delhi
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Nimbus Ites Limited Company.