Telecaller

AdEngage is hiring a Telecaller in Thane West, Mumbai. You can earn up to ₹20,000/month.

Note from the employer

Make Outbound Calls To Prospective Customers (Leads Provided)Explain Products/Services Clearly And Handle Basic Queriesfollow Up With Interested Leads And Convert Them To Salesmaintain Call Records And Daily Reports. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Compensation

Compensation: ₹18,000 – ₹20,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are customer-first and calm under pressure

What you will do

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

Job details

• Location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Office-based

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