Tele Caller

Start your next role as a Tele Caller with Adhaan Solution Private Limited in Andheri, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹22,000/month.

In the employer’s words

A Personal Loan Telecaller For A Financial Service Provider Typically Focuses On Outbound Calling To Prospective Or Existing Customers To Promote, Sell, And Process Personal Loan Products. The Role Involves Acting As The Voice Of The Company To Explain Loan Features, Verify Eligibility, And Guide Applicants Through The Documentation Process. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound, Mutual Funds | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹18,000 – ₹22,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, Mutual Funds, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound, Mutual Funds
• Languages: Hindi, English
• You are polite and calm under pressure

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Andheri, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Adhaan Solution Private Limited.