Ecommerce Catalog Manager

Adhira Linen is looking for an Ecommerce Catalog Manager to join its team in Mahape, Mumbai. The team is filling 2 vacancies. You can earn up to ₹30,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : English

Pay and perks

The salary for this role is ₹28,000 – ₹30,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of English
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• A patient, calm under pressure attitude

Roles and responsibilities

As an Ecommerce Catalog Manager, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.

Quick facts

• Work location: Mahape, Mumbai, Maharashtra
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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