Customer Care Executive

Start your next role as a Customer Care Executive with Adolf7 Automotive Industries Private Limited in Tikri Kalan, Delhi. 10 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Need To Make Call To Our Distributors. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary and benefits

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and patient

Your responsibilities

As a Customer Care Executive, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.

Job at a glance

• Work location: Tikri Kalan, Delhi, Delhi
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Adolf7 Automotive Industries Private Limited reviews applications regularly.