Bank Of Baroda S

Start your next role as a Bank Of Baroda S with Ads-42 in Airoli, Mumbai. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

Customer Service Easy Selection Pickup Drop Facility Available Free Of Cost Price. Type : Domestic, Outbound, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and patient

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job details

• Location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Ads-42 reviews applications regularly.