Customer Care Executive

Aed19 Card Services Private Limited wants to bring on a Customer Care Executive for its Vikas Puri, Delhi team. The pay goes up to ₹25,000/month. The team is filling 25 vacancies. Freshers can apply.

Employer’s description

Freshers And Experienced Candidates Are Welcome. Type : Sales | Marketing | Languages : Punjabi, Hindi, English

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marketing, Punjabi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Punjabi, Hindi, English
• You are patient and customer-first

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹12,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Location: Vikas Puri, Delhi, Delhi
• Job type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Aed19 Card Services Private Limited.