Care Manager

Aegis Care Advisors Pvt Ltd is hiring a Care Manager in Vikhroli West, Mumbai. You can earn up to ₹25,000/month. Great for first-time job seekers.

Note from the employer

Handle Inbound Customer Inquiries And Understand Client Requirements. Provide Accurate Information On Services, Pricing, And Processes. Ensure Professional And Empathetic Communication. Manage Follow-Ups, Conversions, And Pending Inquiries. Coordinate With Internal Teams And Maintain Proper Records Of All Customer Interactions And Updates Daily. Languages : Marathi, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Male Only
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are patient and calm under pressure

Your responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.

Compensation

You will be paid ₹18,000 – ₹25,000 per month.

Job details

• Work location: Vikhroli West, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Shift: As per weekly roaster/ Rotational

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