Customer Care Executive

Join Aerial Telecom Solutions Private Limited as a Customer Care Executive in Sector 63 - Noida, Delhi. Salary is up to ₹18,000/month. There are 30 open positions.

In the employer’s words

Customer Service Executive Job Description (Short)Position: Customer Service Executiveresponsibilities:Handle Customer Calls, Chats, Or Emails Professionally.Resolve Customer Queries And Complaints Promptly.Provide Accurate Information About Products And Services.Maintain Customer Records And Update Crm.Ensure High Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Hindi, English

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Hindi, English
• You are patient and calm under pressure

Key responsibilities

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Sector 63 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Aerial Telecom Solutions Private Limited.