Tellecaller

Join Afc Corp as a Tellecaller in Mulund West, Mumbai. There are 4 open positions. Salary is up to ₹15,000/month.

Employer’s description

Lead Generation & Follow Up For Clients Regarding Home Loan, Calling Hni Client. Training Will Be Provided. Banking Process. Languages : Gujarati, Malayalam, Punjabi, Telugu, Tamil, English, Marathi, Hindi

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: English, Gujarati, Hindi, Malayalam, Marathi, Punjabi, Tamil, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, Malayalam, Punjabi, Telugu, Tamil, English, Marathi, Hindi
• A customer-first, patient attitude

Position details

• Work location: Mulund West, Mumbai, Maharashtra
• Openings: 4
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Timings: 10 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Afc Corp.