Customer Care & Sales Executive

Agarwal Packers & Movers Limited is looking for a Customer Care & Sales Executive to join its team in Goregaon East, Mumbai. Freshers can apply. The team is filling 4 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Inbound Support: Handle Calls Received Via The Toll-Free Number To Resolve Customer Queries And Resolve Complaints.Soft-Sales Process: Understand Customer Requirements For Relocation, Explain Company Offerings (Like Trucking Cubes), And Guide Them Through The Booking Process.Lead Coordination: Follow Up On Inquiries From Potential Households. Type : Sales | Languages : Marathi, Hindi, English

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marathi and Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Goregaon East, Mumbai, Maharashtra
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Agarwal Packers & Movers Limited today.