International Voice Process Agent

Aha&A is hiring an International Voice Process Agent in Kalyan, Mumbai. The pay goes up to ₹32,000/month. 20 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Type : International, Sales | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: English, International, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: English
• Someone calm under pressure and customer-first

Compensation

The salary for this role is ₹20,000 – ₹32,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Job location: Kalyan, Mumbai, Maharashtra
• Shift: 8 PM - 5 AM | Monday to Friday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Vacancies: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Aha&A.