Customer Care Executive

Ahn Global Llp is hiring a Customer Care Executive in Samay Pur, Delhi. You can earn up to ₹18,000/month. 2 candidates will be hired for this role.

Note from the employer

Customer Care Executive Responsible For Handling Customer Queries Professionally.Responds To Calls, Emails, And Chats Promptly.Provides Accurate Information About Products And Services.Resolves Customer Complaints Efficiently.Ensures High Customer Satisfaction Levels Maintains Records Of Customer Interactions. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound | Languages : Punjabi, Hindi, English

Pay and perks

Compensation: ₹13,000 – ₹18,000 per month.

Roles and responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Punjabi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound
• Languages: Punjabi, Hindi, English

Position details

• Location: Samay Pur, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 2
• Employment type: Full time

Apply today and take the next step in your career with Ahn Global Llp.