Senior Telecalling Officer

Ai Next India has an opening for a Senior Telecalling Officer based in Kandivali, Mumbai. The pay goes up to ₹30,000/month. There are 5 open positions.

Note from the employer

Telecalles From Lead Generation Appointment. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing

What we are looking for

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: Marketing, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Someone polite and customer-first

What you will do

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Quick facts

• Work location: Kandivali, Mumbai, Maharashtra
• Work mode: On-site
• Working hours: 09:00 am - 7:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 5
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ai Next India.