Ecommerce Account Manager

Aica Gifts wants to bring on an Ecommerce Account Manager for its Bhiwandi, Mumbai team. You can earn up to ₹30,000/month. The team is filling 4 vacancies.

Note from the employer

Amazon Account And Website Management. Updating Listings, Images And Content. Managing Advertising Campaigns. Use Of Ai For Image Generation.Training Will Be Provided. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email, Computer

Pay and perks

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

What the job involves

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Basic Excel, Computer, Email
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email, Computer
• You are calm under pressure and customer-first

Position details

• Job location: Bhiwandi, Mumbai, Maharashtra
• Work mode: Office-based
• Vacancies: 4
• Employment type: Full time
• Interview timings: 2:00 PM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Aica Gifts.