Customer Support Manager

Aida Displays Private Limited is looking for a Customer Support Manager to join its team in Guindy, Chennai. 2 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Good Communication, Word, Excel, Email, Whatsapp. 1 - 2 Years Experience Compulsory. | Skills Needed : Email | Basic Excel, MS Word, Manage Operations

What you get

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Basic Excel, Email, Manage Operations, Ms Word
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email
• Basic Excel, MS Word, Manage Operations
• Someone polite and patient

Key responsibilities

• Log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Job location: Guindy, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Aida Displays Private Limited reviews applications regularly.