Customer Care Executive

Airmount Logistics Pvt Ltd has an opening for a Customer Care Executive based in Dwarka Sector 28, Delhi. 5 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Candidate profile

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English and Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone customer-first and calm under pressure

Day-to-day work

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.

What you get

The salary for this role is ₹18,000 – ₹25,000 per month.

Position details

• Job location: Dwarka Sector 28, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work type: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Airmount Logistics Pvt Ltd reviews applications regularly.