Customer Support Leader

Join Airtel Payment Bank as a Customer Support Leader in Bakaram, Hyderabad. Salary is up to ₹19,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

A Customer Support Executive Is Responsible For Assisting Customers, Resolving Their Queries, And Ensuring A Positive Customer Experience Through Phone Calls, Emails, Chats, Or Social Media. Type : Inbound, Outbound, Domestic | Languages : Telugu, English, Hindi

Compensation

You will be paid ₹15,000 – ₹19,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Telugu
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Telugu, English, Hindi
• Someone patient and polite

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Quick facts

• Job location: Bakaram, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Airtel Payment Bank.