Telecaller

Looking for a Telecaller role in Borivali, Mumbai? Ajay Munshi Chauhan is hiring now. 10 candidates will be hired for this role. You can earn up to ₹17,000/month.

Employer’s description

Daily 100 Calls. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹15,000 – ₹17,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Active listening, Verbal communication and Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

Position details

• Job location: Borivali, Mumbai, Maharashtra
• Openings: 10
• Work type: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ajay Munshi Chauhan.