Telecaller

A new Telecaller role is open at Ajay Munshi Chauhan, Lower Parel, Mumbai. You can earn up to ₹18,000/month. The team is filling 10 vacancies.

Note from the employer

Daily 100 Calls. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Hindi and English, Complaint handling and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Day-to-day work

As a Telecaller, your work will include:

• You'll log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.

Job details

• Job location: Lower Parel, Mumbai, Maharashtra
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Ajay Munshi Chauhan reviews applications regularly.