Customer Care Executive

AK Global Management Services has an opening for a Customer Care Executive based in Sector 14 - Gurgaon, Delhi. There are 15 open positions. No experience? You can still apply. Salary is up to ₹15,000/month.

Employer’s description

We Need Candidates With Good Communication Skill. Languages : English, Hindi

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: English, Hindi
• Someone customer-first and calm under pressure

What you get

Compensation: ₹12,000 – ₹15,000 per month.

What the job involves

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Sector 14 - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by AK Global Management Services.