Customer Care Executive

Start your next role as a Customer Care Executive with Akolta Solution Pvt Ltd in Sector 67 - Gurgaon, Delhi. The team is filling 7 vacancies. The pay goes up to ₹23,000/month. Great for first-time job seekers.

Note from the employer

Customer Advocacy: Act As The Voice Of The Customer, Providing Feedback To Product And Engineering Teams To Improve The Customer Experience.Problem Solving: Troubleshoot And Resolve Customer Issues Quickly And Effectively, Ensuring Satisfaction. Languages : Hindi, English

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.

Pay and perks

You will be paid ₹18,000 – ₹23,000 per month.

Who can apply

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Job at a glance

• Work location: Sector 67 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 7
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Akolta Solution Pvt Ltd.