Customer Care Executive

A new Customer Care Executive role is open at Akolta Solution Pvt Ltd, Patparganj, Delhi. You can earn up to ₹25,000/month. There are 7 open positions.

Note from the employer

Respond To Customer Inquiries Via Phone, Email, Chat, Or Social Media.Explain Product Features, Benefits, And Usage Of Massager Machines And Leg Massagers.Assist Customers With Troubleshooting Basic Technical Issues.Handle Complaints And Provide Appropriate Solutions In A Professional Manner.Process Orders, Returns,. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Inbound, Outbound | Marketing | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Inbound, Outbound
• Marketing
• Languages: Hindi, English
• A patient, calm under pressure attitude

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Work location: Patparganj, Delhi, Delhi
• Work type: Work from office
• Vacancies: 7
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Akolta Solution Pvt Ltd.