Telecaller

Akshay Tours And Travels is hiring a Telecaller in Kharghar, Mumbai. You can earn up to ₹11,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

Your responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Hindi and English, CRM tools, Complaint handling, Active listening
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Job details

• Job location: Kharghar, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Akshay Tours And Travels.