Customer Care Executive

A new Customer Care Executive role is open at Aleo International, Sidhwal Canal Road, Ludhiana. No experience? You can still apply. Salary is up to ₹20,000/month.

Note from the employer

Handle Customer Calls, Whatsapp Messages And Enquiries.Resolve Customer Complaints And Provide Proper Solutions.Follow Up With Customers Regarding Orders, Deliveries And Queries.Maintain Good Customer Relationships.Coordinate With The Warehouse, Sales And Dispatch Teams.Handle Returns, Replacements And Order-Related Issues. Type : Domestic | Languages : Hindi, English

Who can apply

• Freshers are welcome to apply
• Below 10th or equivalent
• Good knowledge of Domestic, English and Hindi
• No English required
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• Someone polite and patient

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹10,000 – ₹20,000 per month.

Position details

• Job location: Sidhwal Canal Road, Ludhiana, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Work from office
• Timings: 10.00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Aleo International.