Technical Support Executive

Start your next role as a Technical Support Executive with Allied Softech Private Limited (Allied Softech Pvt Ltd) in Thane, Mumbai. Great for first-time job seekers. You can earn up to ₹30,000/month.

Note from the employer

Identify And Evaluate Technology Solutions Promptly Answer & Support Related Phone Calls, Chat & Emails. Problem Solving And Troubleshooting In Minimum Time Identify Potential Issues & Give Quick Solutions For It Conduct Online Training Sessions For The Clients. Conduct Online / Onsite New Installations & Training. Languages : Marathi, Hindi, English

Key responsibilities

As a Technical Support Executive, your work will include:

• Follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Male Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

What you get

You will be paid ₹20,000 – ₹30,000 per month.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 1
• Working hours: 10:00 AM - 07:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Friday (Online)
• Job type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with Allied Softech Private Limited (Allied Softech Pvt Ltd).