International Call Center

Alpha Human Analytics And Assessments has an opening for an International Call Center based in Kalyan West, Mumbai. The team is filling 29 vacancies. You can earn up to ₹28,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

What you will do

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Skills and qualifications

• 1–2 years of relevant experience
• Education: Below 10th
• Good knowledge of English, Hindi and International
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English
• A calm under pressure, patient attitude

Salary and benefits

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

Job details

• Location: Kalyan West, Mumbai, Maharashtra
• Interview timings: 8:00 PM - 10:00 PM | Monday to Saturday
• Timings: 8:00 PM - 5:00 AM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 29

Interested? Apply now on BetterJobs with your resume — Alpha Human Analytics And Assessments reviews applications regularly.