Operation Manager

Alphacore Technologies Pvt Ltd has an opening for an Operation Manager based in Andheri East, Mumbai. Salary is up to ₹35,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Skills Needed : Computer

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Computer
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer

Day-to-day work

As an Operation Manager, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

Quick facts

• Work location: Andheri East, Mumbai, Maharashtra
• Vacancies: 1
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Timings: 10:00 AM - 7:00 PM | Monday to Friday, 10am to 2.30pm on Saturday

Ready to start? Upload your resume and apply to Alphacore Technologies Pvt Ltd today.