Telecaller

Alphonsol Pvt. Ltd is hiring a Telecaller in Thane West, Mumbai. Salary is up to ₹15,000/month. The team is filling 10 vacancies.

Note from the employer

Handle Inbound Calls From Clients, Assist With Appointments, And Resolve Healthcare-Related Queries Professionally. Maintain Accurate Records, Coordinate With Internal Teams, And Ensure Timely Support. Follow Company Sops While Maintaining Patient Confidentiality And Service Quality. Deliver Excellent Customer Service And Achieve Productivity. Type : Sales | Languages : Malayalam, Tamil

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of Malayalam, Sales and Tamil
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Malayalam, Tamil
• You are customer-first and patient

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Shift: 7AM - 8 PM | ( Rotational Shift in day ) Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Alphonsol Pvt. Ltd.